IMPORTANT SHIPPING TERMS AND INFORMATION
There is a Maximum order of 10 total items due to shipping container restrictions. If you wish to order more than 10 items you must place separate orders.
Please allow 2-3 days order processing (in addition to shipping transit time).
Notice About International Shipping
Please be advised that for reasons beyond our control there have been instances where International Shipping has taken up to 6 weeks for delivery. We provide a US Postal Service tracking number on packages shipped, however once they leave the US, we have no relevant means of tracking your packages for you. Therefore, when ordering from others countries, you assume this risk and recognize Villafane Studios does not take responsibility for packages once they have left the United States.
Special Notice About Shipping Times to Canada
Please note that packages to Canada have been consistently known to take 3-4 weeks regardless of the US and Canadian postal services estimates of 3-5 business days. It appears that delays occur with Canadian Customs and that is not anything that can be influenced or controlled by any party. We apologize for any inconvenience this may cause but we cannot be responsible for shipping time to Canada.
We regret that shipping prices outside the US are so costly, however, they are the cheapest and quickest available.
We are unable to accept returns or provide refunds. Should a product be defective, a replacement item will be provided. Digital Downloads cannot be re-downloaded after the original 3 day (72 hour) allowance.
Villafane Studios | PO Box 8821 | Suprise, AZ 85374 | 888-592-3337